Why pay attention to Customer Feedback?
Do you have trouble understanding what are your customers needs and desires? Why do your customers go away? Do you have hard times figuring out the growth opportunities?
I can feel for you. And have solved this kind of problems numerous times.
So, I create this ready-to-implement within hours Customer Feedback Guide.
The Guide explains how to collect your customers' feedback on every stage and provides recommendations on how to analyse it and
make actionable conclusions.
Whenever you have an online business, a store, or provide consulting/coaching services - we have a solution for you!
Plus, you'll get our "Ready-To-Use Customer Feedback Templates" so you can implement your new fabulous feedback system right away!
About the Author
Hey there!
I'm Elena, a passionate
Customer Experience Advisor with 10+ years of experience
delighting customers in various industries.
I bring my practice from internationally recognised consulting companies like EY, Deloitte and E-commerce & FMCG businesses as Unilever, L'Oreal and Mars.
In recent years, I enjoy sharing my knowledge and coaching small and medium-sized businesses and entrepreneurs around the world on how to genuinely love their customers and provide outstanding experience to them.
LOVE YOUR CLIENTS, and they will love you back! ❤️
My LinkedIn page
What is Inside The Guide
In this Customer Feedback Guide You'll Get:
- Introduction into why Customer Feedback is vital for
business growth and development - Guidance on Customer Feedback Channels Selection
- Guidance on Feedback Collection and Processing Set up
- How-to turn your Customer Feedback into actionable Business Development Insights
+ Ready-To-Use Templates for:
- Scripts to ask your customers for feedback tailored to your business type and needs
- Automated forms to collect the feedback
- Canva templates with visuals asking for feedback to place on you website or physical location
With all this, your feedback process will be ready for launch right away!
